Photo of AC Hotel New York Downtown, New York City, NY

Assistant Housekeeping Manager

AC Hotel New York Downtown

151 Maiden Lane
New York City, NY 10038

274 Room Hotel
Managed By Concord Hospitality Enterprises

OEM

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Full-Time

Description

As an Assistant Housekeeping Manager, you will:

  • Always provide the highest quality of service to the customer.
  • Supervise up to 16 Room Care Attendants.
  • Deal promptly and effectively with guest complaints and requests.
  • Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
  • Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
  • Promote teamwork and employee morale.
  • Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
  • Communicate all policies and procedures for housekeeping and special cleaning projects.
  • Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
  • Ensure ready status of all rooms daily. Maintain key control.
  • Ensure guest satisfaction through room cleanliness and attention to guest needs.
  • After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
  • Check fixtures, television, radio, and heating/cooling equipment for proper operation.
  • Set heating/cooling equipment and radio on proper settings.
  • Inspect room for maintenance needs and report on maintenance service requests.
  • Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
  • Log rooms cleaned on daily housekeeping report.
  • Fold terry and linen while waiting for rooms.
  • Know how to operate laundry equipment and maintain public area cleanliness.
  • Must wear proper uniform at all times in accordance with the Standards of Appearance.
  • Have a thorough knowledge of emergency procedures.
  • Practice safety standards at all times.
  • Be able to move luggage, packages, or furniture weighing up to 40 lbs.

    Benefits of Working for Concord Hospitality

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."

    Pay - $26 per hour

    • Posted November 14, 2024

    AC Hotel New York Downtown

    NYC Financial District Seaport Hotels | AC Hotel NYC

    Situated at the hub of bustling downtown Manhattan in the Financial District, the AC Hotel New York Downtown puts you where you need to be to foster your innovation, connections and notable city experiences. Timeless European design meets NYC metropolitan to create an experience that is distinctly AC. Discover Howard Hugh's Pier 17 in the Seaport District with the mall featuring restaurants and a large content creation studio of ESPN. With easy access to all the city has to offer, including Wall Street, nearby East River Brooklyn Bridge and Broadway, this AC Hotel NYC allows many options for exploration, including the 9/11 Memorial and World Trade Center. Local artwork accents a contemporary interior, while our guest rooms are satisfyingly minimalist and feature Free WiFi. Select guest rooms feature an alluring waterfront view of the Seaport. 

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