Assistant General Manager

Overview:

We currently have an opening for an Assistant General Manager. Hotel experience is required.

General Manager training program available

This is a good position for current hard working Supervisors, Executive Housekeepers, Front Office Managers who are looking to make the next step into upper management.  We are looking for those who have a passion to serve the guests and take initiative to get things done. Self-starters with a positive attitude are welcome to join our growing team and growing company.  

We are a fully staffed hotel - with GSS that is above brand average. This is a great hotel to step into a first time upper management role. 

There is will be training and exposure to budgeting, P&L's, and revenue management. These are the hard skills needed to make it to the General Manager level. 

Key attributes and responsibilities of the position include:

• Creating a culture of empowerment and team spirit
• Assisting the General Manager for implementation and consistency of the company's standards and expectations
• Working with Team Members to ensure ongoing training and development for a positive and proactive approach towards all of the property’s guests
• Focus on the delivery of Customer Service with a proactive approach and response to guest comments/complaints as required by the brand standard and company policy,
• Assisting the General Manager in maintaining employee files
• Monitor team member schedules
• Assisting in growing market share for the property
• Interacting with the General Manager, all key leaders and staff across the hotel as well as corporate office and team

Qualifications:

• Prior management or supervisory experience in hospitality with transferable skills
• Basic accounting and math skills
• Prior PMS system experience
• Exceptional written and oral communication skills
• Proficient computer skills with basic programs and websites