Photo of Courtyard Tyler, Tyler, TX

Banquet Houseperson

Courtyard Tyler

7424 South Broadway Avenue
Tyler, TX 75703

121 Room Hotel
Managed By HHM Hotels
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Full-Time

Opportunity:  Banquet Houseperson

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Potential Career Path

Banquet Server – Banquet Captain – Banquet Manager

Essential Job Functions

  • Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
  • Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. 
  • Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
  • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
  • Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel. 
  • Handle guest complaints personally or if necessary seek assistance from supervisor.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous banquet set up or customer service experience preferred.

Work Environment and Context

  • Work schedule varies and will include working on alternate shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 13, 2024

Courtyard Tyler

Welcome To Courtyard Tyler

Explore East Texas from our Tyler hotel

When visiting East Texas, you'll find convenience and comfort at the newly renovated Courtyard by Marriott Tyler. Centrally located off of Highway 69 our Tyler, TX hotel is close to the University of Texas at Tyler, downtown Tyler, Tyler Pounds Field Airport and area attractions in East Texas. Spacious accommodations include complimentary WiFi, a large work area, refrigerator, microwave, and luxurious bedding. Our Bistro, as well as an on-site Starbucks®, is great for catching up with friends and colleagues. Unwind in our indoor heated pool and whirlpool and stay fit in our fully equipped fitness center. For conferences and functions, our experienced staff will take care of the details and plan your event in one of our five meeting rooms that accommodate up to 260 guests. Whether it's a business trip or vacation that brings you to East Texas, you'll find luxurious accommodations at the newly renovated Courtyard Tyler.