Photo of Holiday Inn Resort Orlando Suites - Waterpark, Orlando, FL

Housekeeping Supervisor

Holiday Inn Resort Orlando Suites - Waterpark

14500 Continental Gateway
Orlando, FL 32821

777 Room Hotel
Managed By HHM Hotels
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Full-Time

Opportunity:  Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus
  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms. 
  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. 
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Practice safe work habits and wear protective safety equipment.
  • Assist in the breakfast area as needed.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills 

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

What We Believe

 People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 13, 2024

Holiday Inn Resort Orlando Suites - Waterpark

Our Hotel

A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark recently completed a $30 million renovation and is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360, home of the ICON Orlando. Our location is easily accessible to shopping at both Orlando Premium Outlets and The Mall at Millenia.Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. Select suites offer full kitchens. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy our water park with slides and flumes alongside cozy cabanas and a poolside bar, poolside entertainment and 3,000 SF Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar. Orlando’s family inspired All Suite Resort and waterpark offers Fun, Sun, and Entertainment with immediate access to all Orlando attractions.