Photo of Residence Inn Phoenix Airport, Phoenix, AZ

Front Desk Agent

Residence Inn Phoenix Airport

801 North 44th Street
Phoenix, AZ 85008

200 Room Hotel

Management Development Program, TEAM discounts and more!

Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career, APPLY NOW!
Compensation: Competitive, Full-Time, Open availability

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!  

T.E.A.M = Together Everyone Achieves More 

About the Role: Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests.  

Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience.   

Advancement Opportunities and Professional Career Path:  

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager  

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates? 

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:  

  • 401k  
  • Health/Dental/Vision/Life/Voluntary Insurance  
  • Management Development Program  
  • TEAM and Travel Discounts  
  • Vacation/Well/Holiday Pay  
  • Career Advancement Opportunity  
  • Referral Bonus Program 
  • We are conveniently located within walking distance from multiple transportation stations for easy commuting

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.   

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!  

 Responsibilities: In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.  

Requirements:  

  • Prior front desk experience is ideal, but willing to train the right customer service professional looking to grow their career.  We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment! 
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) 
  • Strong communication and listening skills and excellent speaking, reading, and writing ability 
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired 
  • Flexible schedule required for days, evenings, weekends, and holidays 
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others 
  • The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming 
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
Posted November 13, 2024

Residence Inn Phoenix Airport

Enjoy our Phoenix Airport hotel's spacious accommodations

The Residence Inn Phoenix Airport offers guests the convenience and comfort desired when planning an extended stay in the Phoenix or Scottsdale areas. Our hotel is mere minutes from PHX Airport (Sky Harbor Airport) and the Car Rental Hub. Downtown Phoenix is just a short drive away, and guests can enjoy boating in Tempe Town Lake or hike at Papago Park. Our Phoenix lodging affords visitors all-suite accommodations with separate areas for living, working and sleeping. Rooms boast free Wi-Fi and full kitchens with refrigerators, stove tops and ovens. Gather in our outdoor picnic area for a barbecue, or relax by the pool to soak in the Arizona sun. Our exclusive Sport Court is perfect for basketball, tennis or volleyball, and our state-of-the-art fitness center is open 24 hours. You're sure to enjoy the hotel suites at our Phoenix, AZ, hotel near the airport

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