Join our team as a Front Desk Agent - Create Memorable Stays for Guests!
Guest Service Agent
Sheraton Jacksonville Hotel
10605 Deerwood Park Boulevard
Jacksonville,
FL
32256
159 Room Hotel
Managed By
Hospitality Ventures Management Group
Full-Time, 7-3 & 3-11
Who this job will appeal to
Front Desk Agent who is a great team player with a great smile and who absolutely loves people!
What you will be doing
You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.
Requirements
Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.
Education & Experience
High school diploma or general education degree (GED); or equivalent combination of education and experience.
One to three months in related experience and/or training.
Our Associates Love
- Amazing opportunities for career advancement across HVMG
- Flexible full-time and part-time schedules
- Up to 40% earned wages paid BEFORE payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full Healthcare Benefits (including medical, dental, and vision coverage)
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food and Beverage Discounts and Perks
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Posted November 12, 2024
Sheraton Jacksonville Hotel
Our Hotel
Our hotel offers modern, well-appointed guest rooms with award-winning service. Located off I-95 and I-295, the hotel is close to Jacksonville's pristine Atlantic beaches. As an associate, you will appreciate the central location, cheerful setting, and excellent culture.
Our Guests Love
Number of Rooms: 159
Event Space Square Footage: 9,047
Dining: BC Grill
Amenities: Indoor pool and fitness center
Points of Interest: St. Johns Town Center, Southside Jacksonville, not far from the Jacksonville Beaches and Downtown Jacksonville.
Our Awards
HVMG Full Service Hotel of the Year 2024
Marriott Sheraton Hotel of the Year 2018, 2019
Trip Advisor Travelers Choice Award 2024, 2023, 2022, 2021, 2019, 2018, 2017
Associates Love
- Amazing opportunities for career advancement across HVMG
- Flexible full-time and part-time schedules
- Paid Time Off (PTO) and Paid Holidays
- Full Healthcare Benefits (including medical, dental, and vision coverage)
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food & Beverage Discounts and Perks
Careers at HVMG
HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.
We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.