Photo of SpringHill Suites Baltimore BWI Airport, Linthicum Heights, MD

Front Desk Agent

SpringHill Suites Baltimore BWI Airport

899 Elkridge Landing Road
Linthicum Heights, MD 21090

133 Room All Suite

Management Development Program, TEAM discounts and more!

Seeking outgoing guest service professionals to join our AWESOME TEAM for IMMEDIATE HIRE. If you thrive in a fast-paced environment, and have superb multi-tasking abilities, APPLY NOW!
Compensation: Competitive, Full-Time, Open availability

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!  

T.E.A.M = Together Everyone Achieves More 

About the Role: Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests.  

Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience.   

Advancement Opportunities and Professional Career Path:  

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager  

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates? 

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:  

  • 401k  
  • Health/Dental/Vision/Life/Voluntary Insurance  
  • Management Development Program  
  • TEAM and Travel Discounts  
  • Vacation/Well/Holiday Pay  
  • Career Advancement Opportunity  
  • Referral Bonus Program 
  • On Site Parking 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.   

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!  

Responsibilities: In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.  

Requirements:  

  • Prior front desk experience in a hotel environment is ideal, but willing to train the right customer service professional looking to grow their career.  We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
  • Marriott brand experience is preferred  
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) 
  • Strong communication and listening skills and excellent speaking, reading, and writing ability 
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired 
  • Must have open availability to work 7 AM-3 PM, 3 PM-11 PM, weekends and holidays without restrictions 
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others 
  • The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming 
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas

Compensation: $15 hourly 

Posted November 22, 2024

SpringHill Suites Baltimore BWI Airport

Baltimore BWI Airport hotel in Linthicum

Enjoy plenty of comforts and conveniences at our newly renovated SpringHill Suites Baltimore BWI Airport. Appointed with elegant guest rooms and thoughtful amenities, our hotel near BWI is ideal for business travelers and pleasure seekers alike. Start with immaculately appointed guest rooms, offering 25% more room than traditional hotel rooms, and equipped with separate eating, working and sleeping areas, a microwave, a mini-fridge, high-speed Internet, and pull-out sofa bed. Discover us moments from local landmarks, area attractions and major businesses, including Camden Yards, Ravens Stadium, the Baltimore Convention Center, the Naval Academy, and near UMBC and Johns Hopkins Hospital. Other area companies include Ciena, Northrop Grumman, Lockheed Martin, Booz Allen Hamilton and General Dynamics. Plus, enjoy little extras, including a 24-hour airport shuttle and new free hot breakfast buffet each morning. Book your stay online today to start planning your hotel getaway.

Other Job Openings