Director Loss Prevention

Purpose: The purpose of the Director of Loss Prevention is to is responsible for overseeing the company’s Loss Prevention efforts in order to protect the company’s assets, including money, product and employees.

Essential Functions:

• Leads all aspects of the company’s loss prevention activities
• Manages and maintains the physical security controls and systems for all locations; systems include CCTV, burglar and fire alarms, electronic article surveillance and emergency systems
• Evaluates loss prevention programs for current and emerging risks and improvement opportunities to ensure the company's compliance strategy and policies are comprehensive and effective
• Provides oversight and direction on loss prevention data analytics and LP KPIs
• Develops and directs the implementation of programs for safeguarding associates, customers and other company assets including the company’s background check program
• Evaluates loss prevention programs for current and emerging risks and improvement opportunities to ensure the company's compliance strategy and policies are comprehensive and effective
• Keeps abreast of existing and new relevant laws and regulations, takes appropriate actions to ensure compliance, and communicates to appropriate staff members

Reporting Relationship: Reports into VP Loss Prevention

Major interdependencies: Operations, Commercial, Legal, Finance, Human Resources

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience: The combination of education and professional experience must exceed 8 years:
  • In a leadership role: Requires 3 years of experience leading a team of Loss Prevention professionals engaged in developing and executing Loss Prevention programs.
  • In a technical role: Requires 8 years of Loss Prevention experience engaged in developing and delivering Loss Prevention programs
    • A bachelor’s degree in a program related to the functional area can count for 3 of the eight-year requirement
    • An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience

• Specialized Training:
  • Training that leads to the ability to conduct and manage investigations, ideally with the use of CCTV investigative techniques; completion of professional development investigative courses such as Wicklander/Zulawski, Reid, SCAN, etc. are required.  
  • Training that leads to a strong ability to utilize financial reports and analyze data to identify and resolve internal losses
  • Knowledge of exception-based reporting systems required
  • Knowledge of LP Case Reporting systems, such as ThinkLP, a plus
  • Training that leads to in-depth knowledge of security industry regulations, as well as state and federal laws/regulations

• Specialized Skillset/Competencies/Traits
  • Business acumen and also has the mindset required to understand the long-term implications of Loss Prevention management decisions and to advance the organizations goals
  • Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals

• Travel/Location
  • Requires regular travel to airport locations, as well as a presence in F&B and Retail Centers of Excellence located in Bethesda, MD and East Rutherford, NJ respectively