Photo of Bally’s Dover, Dover, DE

Host Person - Macau Kitchen

Bally’s Dover

1131 North DuPont Highway
Dover, DE 19901

500 Room Hotel Casino
Managed By Bally’s Corporation
Save this job
Tweet
LinkedIn
Full-Time

Description

Essential Job Functions
  • Checks reservations and seats guests in a courteous and friendly manner.
  • Relays any guest compliments and complaints to the appropriate supervisor.
  • Responsible for providing excellence in service.
  • Greet customers as soon as they walk through the door
  • Provide patrons with accurate wait time estimates during busy periods
  • Maintain a neat, organized front-of-house environment
  • Seat guests and take initial drink orders as needed to ensure ideal speed of service
  • Assist with opening/closing tasks and side work as needed
  • Learn food and beverage menu
  • Rotate seating between different stations to ensure even workloads for waitstaff.
  • Answer phones and schedule reservations with large parties.
Additional Functions
  • Performs other duties as assigned.

    The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

    Bally’s Dover is an Equal Opportunity Employer.

    Addendum To Job Description

    These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

    • Qualifications
  • Must possess good English communication skills.
  • Must be able to report to work on time as scheduled.
  • Must be ABC certified before starting work
  • Must be able to work weekends, holidays and nights as needed.
  • Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
  • Must present an overall professional appearance and report to work in appropriate attire.
  • Must be able to handle pressure during peak business periods.
    • Supervisory Responsibility

    None

    Work Environment
    Diverse, Fast Paced, Deadline Driven, Multi Project Coordination, Prioritizing And Flexing To Accommodate Last Minute Requests And Changes.
    Physical Demands

    While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

    Physical Requirements

    X

    Seeing

    X

    Pull (25 pounds)

    X

    Bend

    X

    Color Perception

    Climb, Ascend/Descend (Stairs, Ladders)

    X

    Stoop /Kneel /Crouch

    X

    Hearing / Listening

    X

    Lift ( 25 pounds)

    Taste

    X

    Clear Speech / Talking

    X

    Carry (25 pounds)

    Smell

    Touching

    Drive (local / long distance)

    Repetitive Motion

    X

    Dexterity /Hand

    Walk for Extended Periods

    Run

    X

    Dexterity /Fingers

    X

    Stand for Extended Periods

    X

    Reach (Above Shoulder)

    X

    Push (25 pounds)

    Sit for Extended Periods

    Other:

    Mental / Reasoning Requirements

    X

    Reading – Simple

    X

    Writing – Simple

    Advanced Math Skills

    Reading – Complex

    Writing – Complex

    Analysis / Comprehension

    Clerical

    X

    Basic Math Skills

    Judgment / Decision Making

    Work Environment

    X

    Shift Work

    Outside

    Pressurized Equipment

    Works Alone

    Extreme Heat

    X

    Moving Objects

    X

    Works with Others

    Extreme Cold

    High Places

    X

    Verbal Contact with Others

    Extreme Noise

    Fumes / Odors

    X

    Face-to-Face Contact

    Mechanical Equipment

    Hazardous Materials

    X

    Inside

    Electrical Equipment

    Dirt / Dust

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

    Preferred Education And Experience
  • High school diploma, GED, or equivalent experience required.
    • Posted November 8, 2024

    Bally’s Dover

    Bally’s Dover is a unique Four Diamond casino hotel conveniently located in the heart of the Mid-Atlantic region. Our smoke-free casino features 33 table games such as Craps, Mini Baccarat Macau Style with Dragon Bonus, Blackjack, Roulette, Emperor's Challenge Pai Gow Poker, High Card Flush, 3 Card Poker with 6 card bonus bet, Player's Edge 21+3, Heads Up Hold'Em, and Cajun Stud. Players also enjoy 2,200 slot machines, including progressives and penny machines all the way up to $100 slots.

    Our luxurious AAA-rated Four Diamond casino hotel is the largest in Delaware with 500 well-appointed guest rooms and suites. The stunning Rollins Center® ballroom and well-equipped breakout rooms accommodate conventions, corporate meetings, banquets, weddings and celebrations of many kinds.

    Bally's Dover Casino Resort offers a wide variety of dining options from New York-style deli to a gourmet steak and seafood restaurant.  Casual dining includes family-style Italian, specialty seafood, station-style buffet, two gourmet coffee and pastry shops and more. Food & beverage venues include Gr8 Burgers, Jerry Longo's Meatballs & Martinis, Macau Kitchen Express, The Royal Prime, Sugar Factory, Sweet Perks Too and the Winner's Circle Restaurant.

    Toppers Spa/Salon offers exquisite spa treatments and salon services in a tranquil setting.  Our shops include Godiva, Swarovski, The Colonnade Marketplace and Fashions of The Colonnade featuring trendy and classic designer apparel and accessories.

    World-class sports action awaits with live harness racing from November to April with a liberal purse structure to attract the best horses and drivers from Delaware, Maryland, Pennsylvania, New Jersey, New York, Ohio and Canada.

    Guests can wager on harness and thoroughbred horse racing from across the country, 363 days a year in our Race & Sports Book, in addition to professional football sports betting. Our casino hotel adjoins Dover International Speedway®, which hosts two thrilling NASCAR® race weekends each year.

    We feature some of the best live entertainment in our region as well as live boxing events.

    Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

    Other Job Openings