Cashier - Cage Window

Description

Why Bally's?

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

The Role

Accurately and promptly handle all money transactions for customers.

Responsibilities

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Redeem chips for customers.
• Promptly cash customers out, give correct change, and answer customer questions in a courteous and professional manner.
• Accurately count and record assigned funds and make exchanges of funds throughout the shift.
• Keep cash drawer balanced.
• Make exchanges with main bank.
• Verify and document personal identification information for check and cash advance transactions.
• Complete CTRs, MTLs, and all other required documentation.
• Assure that guests have a favorable gaming experience.
• Track and issue player cards for new and existing accounts.
• Redeem points from customers’ accounts for cash, prizes, or comps.
• Assist with special events and giveaways.
• Assist customers with any and all requests or needs.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of all customers and team members.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
• Comply with all policies and procedures established by Bally’s Kansas City and departmental management.
• Other duties as assigned or any reasonable request from any member of management.

Qualifications

• A high school diploma or GED is preferred.
• At least six months of cashier or banking experience is required.
• Must obtain and maintain Missouri Gaming Commission occupational license.
• Basic mathematical skills are required.
• Appropriate use of office equipment, including personal computers, 10 key calculators, jet sorters, photocopiers, fax machines, telephones with voice mail system, and currency counters.
• Familiarity with credit/debit card advance system and check guarantee system.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand somewhat complex instructions and appropriately complete all necessary documentation.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

What’s In It For You