Front Office Manager
Hotel Zephyr San Francisco
250 Beach Street
San Francisco,
CA
94133
Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
- 2+ years of experience in hotel front desk management/supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write and speak English fluently
- Proficient in hotel management software and Microsoft Office
- Detail-oriented and able to multi-task effectively
- Customer service oriented and committed to providing exceptional guest experiences
- Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
- Prior cash handling experience necessary
- Ability to work flexible hours, including weekends and holidays as needed
Hotel Zephyr San Francisco
WELCOME TO FISHERMAN’S WHARF
The Historic Fisherman’s Wharf District of San Francisco is home to Pier 39, Ghirardelli Square, Anchorage Square, the National Maritime Museum, Historic Hyde Street Pier, breathtaking views and so much more.
With more waterfront views than almost any other hotel in San Francisco, the “ship-yard chic” themed Hotel Zephyr is right in the heart of Fisherman’s Wharf.
THE STORY OF HOTEL ZEPHYR
Hotel Zephyr opened in the summer of 2015 in the heart of Fisherman’s Wharf.
Our “ship-yard chic” feel pays perfect homage to the neighborhood, while bringing a totally new dimension to this unique part of town. Designed using materials such as recycled cargo containers and upcycled nautical goods, Hotel Zephyr is recognized for its unique, bold and distinctive style.
Each of our 361 stylish guest quarters give the experience of staying in a captain’s suite – where the very best
