Photo of Hotel Chauncey Iowa City, Tapestry Collection by Hilton, Iowa City, IA

Hotel Housekeeper

Hotel Chauncey Iowa City, Tapestry Collection by Hilton

404 E College St
Iowa City, IA 52240

46 Room Hotel
Managed By First Hospitality
fresh, clean, and styled to impress
Compensation: $15-$16, Part-Time, 1st

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

  • Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
  • Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
  • Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Reach, bend, stoop, and pivot frequently throughout the workday
Posted November 5, 2024

Hotel Chauncey Iowa City, Tapestry Collection by Hilton

Stylish comfort in downtown Iowa City

We are just a mile from the University of Iowa campus and Hospital. Walk just two blocks over to the Downtown Pedestrian Mall and explore the city’s most popular shopping and dining hub. Our stylish guest rooms feature first-class amenities for ultimate comfort and convenience.

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