Rooms Division Manager

Waterford Hotel Group

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.  We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves.  We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

The Ideal Candidate for this Position

Reporting directly to the Director of Operations, this leadership position functions as the leader for all Rooms areas of the hotel including Front Desk and Housekeeping. Responsibilities include executing flawless guest experiences, staffing, safety and sanitation. Ensures implementation and delivery of the service standards and initiatives to exceed guest expectations, increase profit and market share.  Manages front of house and back of house of Rooms departments, with clear and specific goals and accountability.   

Job Requirements

• 4-year degree from an accredited university in Hospitality Management or equivalent;  
• 5 years experience in hotel operations management, or related professional area
• Rooms department manager experience in full service hotel.
• Ability and willingness to work flexible hours including weekends and nights as business requires
• Strong customer relations skills and leadership capability
• Excellent verbal and written communication and presentation skill
• Detail oriented
• Ability to make quick decisions, problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards
• Must be able to pass a background check as well as be drug free

Benefits

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay

Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance

We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan

Nobody wants to work forever, start planning for your future now.

Hotel Discounts

It’s one of the biggest industry perks.

Shoes for Crews

All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V