Director of Food & Beverage - Summit Rock and Golf Outlets

Description

We're expanding the Food & Beverage leadership team at Horseshoe Bay Resort! With the opening of the new Summit Rock Clubhouse slated for March 2025, we are in search of a Director of F&B for Summit Rock and our Golf Outlets, including Slick Rock Golf Course and Cap Rock Golf Complex. These dining outlets run the gamut for food & beverage, ranging from classic-vintage country club fast casual dining to ultra-modern upscale eateries, so a diverse background in food & beverage is paramount.

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

• • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

General Work Schedule:

Full-Time, 5 days (40+ Hours) per week

Required Certifications:

• Minimum 5 years of Hospitality/Restaurant Management experience, fine dining experience valued.
• High school diploma or equivalent, college degree in Hospitality valued.
• Food Handler’s Certificate & TABC Certificate.
• Valid driver’s license and ability to meet the requirements of driver insurability as established by the insurance carrier required.
• Must be computer literate, able to type 40 words per minute.
• Knowledge of Food preparation and service.
• Knowledge of Agilisys, valued but not required.
• Encourage OSHA Hazard Communication Standard training and certification.

Definition:

Responsible for managing the daily operations of our flagship, ultra-luxury Summit Rock Restaurant and Pool as well as overseeing all resort golf F&B outlets. Service standards at The Club at Horseshoe Bay Resort and our resort guests dictate you take pride and ownership of the quality of service provided.

General Duties:

• Supports and manages the Summit Rock F&B operations and staff, and all golf F&B outlets while working closely with the Resort Director of Food & Beverage and other resort departments.
• Responsible for short- and long-term planning of all outlets, including the SR Restaurant, Pool Bar & Grill and other golf F&B outlets.
• Responsible for hiring staff and striving to build a positive, supportive culture and environment, balancing extremely high standards and accountability with personal recognition and appreciation.
• Develop and implement creative strategies for revenue enhancement and cost containment.
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
• Proactively plan, coordinate and manage special events and holiday functions.
• Ability to take the initiative to run the outlets as a free-standing entity.
• Communicates the importance of safety procedures and processes; ensuring associates' understanding and consistency of working safely.
• Seek out guest comments and feedback and offer meaningful solutions to customer complaints.
• Communicates the importance of safety procedures and processes; ensuring associates’ understanding and consistency of working safely.
• Seek out guest comments and feedback and offer meaningful solutions to customer complaints.

Employment standards:

• Requires flexibility of schedule, creativity, social and interpersonal skills, decision making ability, initiative and sense of urgency. These skills are required to address the daily items or issues which occur daily within the resort.
• Strong management, coaching, organizational and follow-up skills.
• Strong computer skills, including Microsoft Office Suite required.
• Knowledge of various software programs, valued. Knowledge of Agilysys POS system preferred.
• Requires a high degree of problem-solving abilities.
• Requires excellent oral and written communications skills.
• Ability to get along well with others, demonstrate flexibility and patience, and work as a team member.
• Operate 10-key calculator by touch.
• Ability to schedule employees.
• Ability to inventory and set up production areas.
• Ordering experience.
• Detail oriented and self-motivated.
• Maintain a clean, safe and environmentally responsible work environment.
• Must have a high regard for personal appearance and hygiene. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.

Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have the physical strength, stamina and agility to perform the assigned duties.
• The employee must occasionally lift and/or move up to 25 pounds.
• Must be able to use hands and arms, balance, stoop and bend.
• Walk and sit as a daily routine.
• Ascend/descend stairs as a daily routine.
• Follow all company and safety and security policies and procedures.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Report maintenance needs, accidents, injuries and unsafe work conditions to manager.
• Requires problem solving abilities.
• Maintain a clean, safe and environmentally responsible work environment.
• Must be able to interact with co-workers and have a sense of TEAM.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)