Carretera Federal Libre 307 Cancun-Tulum
Benito Juarez, 77580, Cancun, Quintana Roo, Mexico
Cancun
Mexico
A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
What will I be doing?
As a Switchboard Telephonist, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Switchboard Telephonists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our secluded resort features 12 dining experiences, including 5 specialty restaurants, a 68,000 sq. ft. indoor-outdoor convention center, a health club, and spa offerings. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes.
Large and modern, our rooms and suites provide several options ideal for family getaways, romantic retreats, reunions with friends – as well as events and celebrations of all kinds. Upgrade to a suite for sweeping sea views and spacious living and dining areas, or choose a room with a swim-up balcony. Choose from 12 unique all-inclusive gastronomic experiences, sip a cool beverage by the pool, or indulge in sweet treats at the Ice Cream and Churros Shop.