Cocktail Server

Description

Tempo by Hilton Times Square is searching for a talented Cocktail Server to join the team!

Designed by WATG and Mancini Duffy, this stunning property boasts 661 rooms with floor-to-ceiling windows, showcasing sweeping views of the city skyline and the dazzling lights of Times Square.

The ideal candidate will possess a minimum of three years of serving experience, strong beverage knowledge, expertise in upselling, and familiarity with elevated service standards. Prior union experience is preferred.

Shift Pattern: PM Shift/ Typical shift hours are 3:00 PM - 11:00 PM and 4:00 PM - midnight/ Open availability is needed including weekdays, weekends, and holidays 

Pay Rate: $18.71 - $24.95 per hour

What are the benefits of working for Hilton?

It’s a fantastic time to join Hilton! Great Place to Work and Fortunenamed Hilton the #1 Best Big Companies to work for! 

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:  

• Go Hilton travel program: 100 nights of discounted travel.
• Access to your pay when you need it through DailyPay.
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents.
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Flexible shifts and days off.
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare.
• Mental health resources including free counselling through our Employee Assistance Program.
• Best-in-Class Paid Time Off (PTO).
• 401K plan and company match to help save for your retirement. 

*This information is a highlight of the major benefits offered. Wages, retirement, and paid time off benefits are specific to your location and position.

What will I be doing?

As a Cocktail Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest beverage and/or food orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Replenish beverages and ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!