Senior Associate Technical Analyst

Description

***This hybrid role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***

This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Associate Technical Analyst, you will bring your technical skills to a hospitality company with an award-winning culture. On the Software Engineering Property team reporting to the Senior Lead Software Engineering Property, you will support projects including developing and deploying the property management software across various Hilton properties globally.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Requirements

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Work with Hilton cross-functional teams to understand property management systems (PMS) business requirements and develop technical solutions that meet those requirements.
• Work closely with the vendor team to translate the technical solutions into system functions and features.
• Identify the gaps between requirements and implemented solutions and mitigate them with other stakeholders.
• Ensure every sprint item is properly developed, tested & released to production.
• Provide technical leadership to the vendor team, mentor junior analysts, review implemented features, and ensure that best practices are followed.  
• Keep up to date with emerging trends and technologies in software development and identify opportunities to incorporate new tools and techniques into our development process.

How you will collaborate with others:

• Be an engaged member of a Software Engineering team working closely with business team members daily and identify their needs and document effectively.
• Work with external vendors to deliver enhancements and fixes on the PMS system in a timely manner.
• Use a customer-centric approach, with the ability to influence, create, and manage business and technology processes.

What projects you will take ownership of: 

• Lead Analyst for deploying new features and fixes into various modules of PMS system (PEP).

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Three (3) years of professional work experience in Technology or related field
• Two (2) years of specialized experience in a Technical Analyst role in applications developed using Java, Python, or similar languages
• One (1) year of Analyst Experience working with Microservices and API management.
• Strong understanding of database design and development, including MS SQL and MySQL databases.
• Experience with AWS Cloud Solutions
• Good understanding of data monitoring tools, including Splunk & Datadog.
• Experience in Agile methodology best practices and familiarity with Agile software tools such as JIRA and Confluence.
• Experience working with the development of complex software applications and mentoring junior analysts.
• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 10%

It would be useful if you have:

• Bachelor’s Degree, or Associate’s Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience 
• Five (5) years of professional work experience in Technology or related field
• Four (4) years of professional experience in software development
• One (1) year of full-cycle software development in an Agile environment
• AWS and/or Java Certifications

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.