Photo of Hilton London Metropole, London, England, United Kingdom

Night Security Officer

Hilton London Metropole

225 Edgware Road
London, England W2 1JU
United Kingdom

1,100 Room Hotel
Managed By Hilton
Save this job
Full-Time

Description

WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.  

A WORLD OF REWARDS

  • Salary: £13.50 per hour
  • Free, healthyand high qualitymeals when on duty
  • Grow your Career - your next position could be as a Security Team Leader
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Discounted car park
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Modern and inclusive Team Member’s areas

What will I be doing?

You will be responsible for performing the following tasks to the highest standards:

  • Monitor and control staff entrances
  • Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
  • Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
  • Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
  • Responsible for checking goods received out of hours
  • Maintain system that records the issue and receipt of departmental keys
  • Operate, check and monitor the CCTV system
  • Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
  • Ensure safe passage of cash transfers within the hotel
  • Support evacuation of the hotel during fire alarm situations
  • Monitor suspicious packages and be aware of bomb and terror threat procedures
  • Provide secure storage for guest oversized items
  • Ensure hotel facilities and function rooms remain secure and locked when not in use
  • Maintain the Security Log Book and Incident Reports
  • Investigate and report all allegations of theft, criminal damage and other incidents
  • Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
  • Liaise with Police in the absence of Security Team Leader
  • Report any maintenance or hazard issues to the supervisor on duty
  • Adhere to all Health and Safety Regulations

What are we looking for?

  • Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
  • Should be well versed in local law/government regulation
  • Absolute discretion and confidentiality regarding sensitive information
  • SIA trained and licensed
  • Positive attitude
  • Good communication skills
  • Ability to work under pressure, keeping calm in emergency situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in customer service environment
  • First Aid
  • Knowledge of P.A.C.E.
  • IT proficiency

 Working Hours from 23.00 to 07:00 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Requirements

Posted October 30, 2024

Hilton London Metropole

Close to Hyde Park and Heathrow Express

We're located in central London, less than a mile from Hyde Park and Paddington Station, with 15-minute access to Heathrow Airport LHR via the Heathrow Express. Our 1,100 bedrooms include a range of room types from suites to King Deluxe rooms with views of the London skyline. We offer four themed bars and restaurants, a gym, and an executive lounge.

Our 1,100 rooms have stunning, contemporary features and modern touches. Choose a spacious suite or a room with a view. Live it up in the penthouse, which features a beautiful living space and access to the Executive Lounge.

Wine and dine at our bars and restaurants between events or before exploring the city. We focus on sustainability and seasonality, with 90% of our ingredients sourced within 100 miles of the hotel.

Modern comforts are at your fingertips. Break a sweat in our high-tech fitness center or flip through a newspaper in the Executive Lounge.