Commercial Services Coordinator

Description

The Commercial Services Coordinator will assist the Complex Director of Commercial Services and the Sales and Events Managers with administrative duties related to Sales and Catering/Events clients. This includes customer service, lead development, and contract management. This is an entry level position in Commercial Services (Sales and Events) with opportunities for growth and development.

What will I be doing?

You will be responsible for performing the following tasks to the highest standards:

• Identify new contact and respond to sales and events inquiries
• Understand fully the hotel amenities, packages and promotions
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports and documents
• Administrative duties such as processing mail, corresponding, answering telephones, general office duties
• Timely communication with internal and external guests/clients
• Inputting program bookings
• Managing VIP guest arrangements
• Creating and communicating documents including but not limited to BEO’s, group resumes, contracts, menus, diagrams/floor plans, expense reports
• Other projects and duties as required

Requirements

What are we looking for?

 A Commercial Services Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint and Word
• Proactive approach to meeting deadlines and targets
• Excellent organizational and administration skills
• Prioritization skills and ability to manage multiple priorities and timelines

If would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a sales or events role
• Relevant degree, in a sales, business or hospitality program

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.

Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.