Operations Manager

Join the Glendale Express Hotel Family

Imagine working at Southern California’s latest hotspot for daily adventurers, bright thinkers, and movers and shakers in the heart of the vibrant city of Glendale. At Glendale Express Hotel, we’re redefining the Californian dream, and we’re on the lookout for a dynamic, forward-thinking leader to join our rapidly expanding team.

Your Role in Our Success

You are the backbone of our hotel, supporting the Hotel Manager in smoothly running the Rooms, Food and Beverage, Financing, Sales and Marketing, Housekeeping, and Repairs and Maintenance Departments. Your quest for perfection ensures our guest satisfaction scores always hit the mark, and financial goals are met. In the absence of the Hotel Manager, you will report directly to the Regional Director of Operations.

Your Responsibilities

• With a keen eye for safety, you adhere to OSHA standards and ensure compliance with all company safety policies.
• As a natural leader, you successfully manage the hotel staff, devising and communicating departmental strategies and goals.
• You lead operational managers to meet daily, weekly, monthly, and annual targets aligned with property strategic plans.
• Your organizational skills shine through as you plan, facilitate, attend, or participate in various hotel and departmental meetings.
• Ensuring the compliance of brand standard operating procedures and policies is second nature to you.
• Your financial acumen is evident as you develop and manage Rooms/Food and Beverage division budgets and revenue forecasts.
• You effectively control expense management by implementing financial controls.
• Utilizing labor management tools, the staff schedules you create expertly control labor costs.

Your Qualifications

• You have a Bachelor's degree in Hotel Administration, Business Administration, or a related field, plus 4-6 years of general management experience in a high-level hotel operations role or some prior general management experience.
• An equivalent combination of education and experience may be accepted.
• Your strong training and supervisory skills are paramount in this role.
• Excellent written and verbal communication skills are essential.
• Flexibility to potentially work nights, weekends, and/or holidays.

Why Glendale Express Hotel?

Located in sunny Glendale, our hotel boasts proximity to world-class shopping at the Americana at Brand, eclectic cuisine, and easy access to exciting entertainment opportunities. Our team embodies the spirit of Glendale - a melting pot of diverse cultures and experiences. Working with us, you become part of a community that is as dynamic and diverse as the city itself.

Preferred Qualifications: Experience in all hotel departments to include guest services, housekeeping, maintenance, food and beverage, etc.

Join us at Glendale Express Hotel, where we don’t just offer jobs, we build careers!