Photo of DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby, Detroit, MI

Housekeeping Manager

DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

525 West Lafayette Blvd
Detroit, MI 48226

203 Room Hotel
Managed By Hilton
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Full-Time

Description

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Oversee and conduct room inspections
  • Recruit, interview and train team members

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Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Posted October 29, 2024

DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Downtown suites near Huntington Place

Our historic hotel is in downtown’s restored Fort Shelby building, a short walk from the People Mover's Fort/Cass Station and two blocks from Huntington Place. Comerica Park is within a mile and we’re within 10 minutes of the Detroit Institute of Arts and the Motown Museum. Enjoy our executive conference center, onsite dining, and free WiFi.