the smiling face of hospitality...front and center
141 East Washington Street
Indianapolis,
IN
46204
the smiling face of hospitality...front and center
Guest Service Representatives/Front Desk are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Our 90-room lifestyle downtown Indy hotel features the newest rooftop bar in the area, upscale amenities, mouth-watering cuisine and Indy-inspired cocktails, craft brew and locally-sourced coffee. Once inside, guests can expect a bold use of colors weaving through warm, open areas highlighting simple grids with elegant touches, dramatic texture with a hint of ruggedness and noteworthy art installations located throughout the hotel. Hotel Indy is the foundation of a re-emerging downtown Indianapolis wholesale district and the ultimate gathering place for travelers and locals who seek an extraordinary Indy hospitality experience.