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Events Administrative Assistant

Hilton Americas-Houston

1600 Lamar Street
Houston, TX 77010

1,207 Room Hotel
Managed By Hilton
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Full-Time

Description

Due to a recent promotion, Hilton Americas-Houston is seeking an Events Administrative Assistant to join their team. Our hotel is a premier event destination in the heart of downtown. This is an excellent opportunity for individuals aspiring to kickstart a career in events and hospitality!

What will I be doing?

As an administrative Assistant in the Events department, you will be responsible for assisting and supporting several Event Managers.    

Specifically, your essential functions will be to perform the following tasks to the highest standards:

  •     To organize, plan and prioritize your duties by developing plans and goals. 
  •     Timely communication to internal and external clients via telephone, email, written documents or in person. 
  •     Handling phone calls, e-mails and greeting clients for Events in a professional, courteous manner.
  •     Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits. 
  •     Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans. 
  •     Working with affiliate groups. 
  •     Assist with clients and deliver on the client’s expectations. 
  •     Demonstrate knowledge of job systems, products, booking systems, and processes. 
  •     Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client. 
  •     Ensure high quality service by communicating and assisting others to understand the guest needs.  
  •     Participate in customer site inspections and assist with the sales process as necessary. 
  •     Other duties as necessary based on business needs 
  •     Regular attendance 

    • #LI-JW1

    Requirements

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

    Posted October 28, 2024

    Hilton Americas-Houston

    Next To Downtown Houston Events And Conventions

    A premier event destination in downtown Houston, we're connected to the George R. Brown Convention Center via skywalk. Enjoy your favorite cocktail and views of the glittering skyline. Relax at the spa, and enjoy the infinity pool, hot tub, and fitness center. WiFi is available throughout the hotel.

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