Photo of Hotel Rumbao, A Tribute Portfolio Hotel, San Juan, PR

Bellperson

Hotel Rumbao, A Tribute Portfolio Hotel

100 Brumbaugh Street
San Juan, PR 00901

240 Room Hotel
Managed By Driftwood Hospitality Management
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Compensation: $10.50 per hour, Full-Time

$500 Sign On Bonus | Benefits at 60 Days | Free Parking & Meals

Job Summary

Responsible for all guest service functions including being responsible for maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Open & close vehicle doors for guests.
  • Check guest luggage for both day and overnight visits.
  • Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
  • Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
  • Assist guests with storing and retrieving their luggage from the vehicle.
  • Maintain and clean the designated lobby station and baggage room.
  • Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.
  • Stand by ready to assist guests, greeting and welcoming guests to the hotel.
  • Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
  • Answering Phones to assist PBX/Guest Calls
  • Restocking supplies at the front desk, business center and grab and go i.e. cookies, paper supplies.
  • Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
  • Maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
  • Adhering to hotel taxi stand requirement and agreements.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to supervisor/manager.
  • Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • Assists other Front Desk Personnel when need.
  • Perform any related duties as requested by supervisor/manager.

    Knowledge, Skills & Abilities

    The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

  • Professional, positive attitude and actions when communicating with guests and team members.
  • Knowledge of hotel and the city.
  • Ability to operate a computer, printer, copier, and telephone.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.

    Physical Demands

  • Physical work is a primary part of the job, and it is performed both inside the hotel, and inside and outside of a vehicle.
  • The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises.
  • Lifting up to 75 pounds.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

    Benefits

    • 401(k)
    • Disability insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

    • Posted October 28, 2024

    Hotel Rumbao, A Tribute Portfolio Hotel

    WELCOME TO HOTEL RUMBAO, A TRIBUTE PORTFOLIO HOTEL

    EXPERIENCE OLD SAN JUAN HISTORIC DISTRICT FROM OUR HOTEL

    Hotel Rumbao San Juan, a Tribute Portfolio Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the San Juan, a Tribute Portfolio Hotel. 2023 Our journey is guided by a substantial investment, a multi-million-dollar transformation, and an unwavering dedication to creating an upscale experience that surpasses all expectations. We understand that today's discerning travelers value not just comfort, but also the essence of the destination they choose. Hotel Rumbao San Juan will not merely be a place to stay

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