Vacation Concierge

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In-House at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.  

Where great benefits lead to a life fulfilled.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership  

• Tuition Reimbursement  

• Professional Counseling & Family Support  

• Growth and Development Opportunities  

*Benefit eligibility will vary by position  

As a Coordinator Marketing In-House, a typical day will include: 

• Schedules sales presentations and manages customer expectations.  

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.  

• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.  

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty to HVC.  

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.  

• Interact with colleagues and guests professionally and promptly.  

• Contribute to team goals.  

• Always follow company policies and safety procedures.  

To Become a Coordinator Marketing In-House at HVC: 

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.   

• Available to work a flexible schedule to include weekends and holidays.  

• Concierge, and/or sales experience preferred.   

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  

• May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).