Catering Coordinator - Signia Atlanta

Description

Join the team at Signia by Hilton Atlanta - where charm and grace welcome the world with 4-star service throughout the 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! We're expanding our Catering team and looking for a Catering Coordinator. The ideal candidate has a minimum of 1 year of experience in guest services, has knowledge of OnQ and Delphi.fdc, and has a passion for hospitality.  

Shift pattern: Monday through Friday with flexibility for weekends and holidays as needed. 

Pay rate: $21 per hour

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Catering Coordinator, you would be responsible for soliciting, securing, coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights
• Host and entertain clients, conduct property tours, draft contracts and promote facilities and services
• Communicate with and provide direction and supervision to team members to execute catering events
• Generate contracts and Banquet Event Orders (BEOs) and support daily distribution of BEOs, reader boards and change logs
• Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!