Photo of Hilton Garden Inn Chicagoland - Lake Forest, Mettawa, IL

Room Attendant / Housekeeper

Hilton Garden Inn Chicagoland - Lake Forest

26225 North Riverwoods Boulevard
Mettawa, IL 60045

170 Room Hotel
Managed By HHM Hotels
Save this job
Full-Time

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 23, 2024

Hilton Garden Inn Chicagoland - Lake Forest

At A Glance

Right off I-94, we're steps from Conway Park and 10 minutes from the Lake Forest Metra Station, Wildlife Discovery Center and Market Square. The Great Lakes Naval Station can be reached in 20 minutes and O'Hare Airport is only 20 miles away.

  • Updated on-site restaurant & lounge, evening room service
  • Located at I-94; easy access to Chicago O’Hare International Airport
  • Modern fitness center and indoor pool
  • 3,500 sq. ft. flexible meeting space