Photo of Hilton Garden Inn Detroit/Novi, Novi, MI

Restaurant Server

Hilton Garden Inn Detroit/Novi

27355 Cabaret Drive
Novi, MI 48377

148 Room Hotel
Managed By HHM Hotels
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Part-Time

Opportunity:  Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. 

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Your Focus
  • Take food and beverage orders and place orders in the point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up orders from food preparation areas and ensure food is prepared accordingly. 
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS systems.
  • TIPS certification preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 22, 2024

Hilton Garden Inn Detroit/Novi

At A Glance

Located mid-way between Detroit, Ann Arbor and Lansing, the Hilton Garden Inn Novi/Detroit hotel in Novi, Michigan is well suited for visitors to the Detroit Metro Area. A hotel convenient to all major expressways, the Hilton Garden Inn Novi is bright, clean, well designed, and offers everything you expect in a Hilton property, including great customer service.

We invite you to dine in our on-site restaurant, the Garden Bar and Grille, for breakfast or dinner, or enjoy many dining options surrounding this hotel. All guests at this hotel will enjoy complimentary WiFi, an indoor pool, fitness center, and comfortable rooms complete with mini-fridge and microwave. Our convenient hotel is located directly behind Twelve Mile Crossing at Fountain Walk, a shopping, food and entertainment venue and is convenient to the Suburban Collection Showplace Michigan's premier expo and conference center.

  • Located mid-way between Detroit and Ann Arbor, perfect for visitors to the Detroit Metro Area
  • Lounge and restaurant
  • Business center and 2,100 sq. ft. of function space 
  • Fitness center and indoor pool