Photo of Hilton Bandung, Bandung, Indonesia

Outlet Captain

Hilton Bandung

Hos Tjorkroaminoto No. 41-43
Bandung
Indonesia

186 Room Hotel
Managed By Hilton
Save this job
Full-Time

Description

An Outlet Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.

What will I be doing?

As an Outlet Captain, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the Outlet. Specifically, you will be responsible for performing the following activities at the highest standards:

  • Distribute tables and tasks to team members
  • Request to the Cooperative Company the necessary number of cooperate members, according to demand
  • Identify the sector operational necessities and inform the supervisor
  • Follow up the procedures according with the check list
  • Coordinate the work of all team members, in order to maintain the constant quality of the service
  • Performs the transfer of goods and materials across sectors
  • Support the supervisor on bureaucratic issues and team development
  • Track Food and Beverage monthly inventories

Requirements

What are we looking for?

An Outlet Captain at Hilton is always working on behalf of our guests and clients and team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:

  • Positive attitude
  • Administration and organization skills
  • Know how to listen to suggestions and critics
  • Be committed to delivering high standard customer service
  • Take initiative
  • Teamwork
  • Ability to lead people
  • Good communication

It will be advantageous in this position if you demonstrate the following skills and differentials:

  • Experience in hotel
  • Experience in similar function

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Posted November 21, 2024

Hilton Bandung

At A Glance

From its large guest rooms and world-class service to its central location, Hilton Bandung has a legacy for being the first choice for many travelers to the ‘Paris van Java.’ Hilton Bandung is centrally located about 10 minutes from Bandung International Airport, 5 minutes from the train station, and a two-hour drive from Jakarta, with great access to shopping and culinary centers.

We organize and host weddings, meetings and special occasions using a range of creative and flexible set-ups. Nine modern meeting and event rooms offer modern facilities for all occasions, and the striking Ballroom is 1,043 sq. metres with a high ceiling and natural daylight.

  • Among the largest deluxe guest rooms in the city at 45 square meters
  • Stunning panoramic views from the sixth floor pool, leisure area
  • Weekend buffets and special events at Purnawarman restaurant
  • Internationally inspired dining, locally sourced food at Fresco
  • One of the preferred venues for weddings in Bandung
  • Exceptional facilities for small- & medium corporate and social functions