Photo of Hilton Garden Inn Gaborone, Gaborone, South Africa

Food and Beverage Manager

Hilton Garden Inn Gaborone


Gaborone
South Africa

150 Room Hotel
Managed By Hilton
Save this job
Full-Time

Description

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Food and Beverage Outlet operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Recruit, manage, train and develop the Food and Beverage team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Carry out annual and mid-year appraisals with Managers under your responsibility
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

Requirements

What are we looking for?

A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Management and/or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Posted October 18, 2024

Hilton Garden Inn Gaborone

Opening Soon!

The Hilton Garden Inn Gaborone, which is planned to open in 2018, will be situated in the capital and largest city of Botswana, namely Gaborone. This will be Hilton's first hotel in the country providing travellers with an ideal location for both leisure and business visits.  Located just 13 kilometers from the Sir Seretse Khama International Airport, this hotel is part of the new and fast developing commercial business district of Gaborone.  Botswana's city of Gaborone serves as a gateway to the country's natural beauty with its national parks such the Central Kalahari Game Reserve, the Kgalagadi Transfrontier Park and the Okavango Delta.

The Hotel will offer 150 hotel rooms with most comfortable, Hilton signature bedding. The rooms will be equipped with exclusive furnishings and decor and offer travellers convenient amenities and facilities such as en-suite bathrooms, a work desk, WiFi and a safe.

Facilities and Services

A health club is available to in house guests who may enjoy their daily exercise routine in the fully equipped gym. The outdoor swimming pool of the hotel will invite travellers for a relaxing and refreshing swim during meetings or sightseeing trips.  Various dining venues will be available as well as a bar and a 24 hour Pavilion Pantry.

  • Health club
  • Outdoor swimming pool
  • All-day dining restaurant
  • Bar
  • 24-hour Pavilion Pantry
  • 24-hour business center
  • Complimentary Wi-Fi
  • More than 400 square meters of conference space.

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