Photo of Autograph Collection/Courtyard by Marriott Hotel, Calgary, AB, Canada

Housekeeping Coordinator

Autograph Collection/Courtyard by Marriott Hotel

525 5th Ave SW
Calgary, AB T2P 1R7
Canada

136 Room Hotel
Managed By Concord Hospitality Enterprises
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Compensation: Starting $20.50/hr, Full-Time

Description

RESPONSIBILITIES

Work day Saturday to Thurs, 2days off, will need to be flexible and change based on business levels

Systems need to operate, GXP, Lightspeed, Marriot Global Sources, excel, basic computer templates, ileftmystuff, IVR Receive and record all lost articles found in the hotel

Ensures the cleanliness and maintenance of Hotel facilities, including guestrooms and all public areas, in accordance with health and safety standards

To answer the telephone as per hotel standards Record every telephone call in a log book/database noting the action taken, who is responsible and whom the call was received by

Take key inventory to ensure all section keys/master keys are accounted for Run an in-house guest list, rollaway/crib report, check-out list, from the Property Management System & Verify room status

Responsible for overseeing the effective operation of the Uniform Room alter and repair employee uniforms Maintain employee records regarding number of uniforms issued, size, repairs completed

Produce daily reports of house count and distribute to housekeeping staff, build Room

attendant boards Maintain and control supply and linen inventories,

Maintain all Housekeeping forms Stock Room Attendants caddies (if applicable)

Maintain cleanliness of main linen room and offices Log all Lost and Found items in the logbook and secure items in the storage closet

ADDITIONAL RESPONSIBILITIES:

  • Must be able to work any day of the week, AM or PM shifts
  • Prepare “Opening the House” duties, run LMS Housekeeping Section Report and assign work assignment to Housekeepers according to their sections
  • Responsible for supporting the Housekeeping department for administrative duties
  • Checks the key cabinet at the end of each shift to make sure that all keys allocated to housekeeping recounted for, mobile phones
  • To ensure that the notice board is updated correctly at all times
  • To coordinate with the Team Leaders and ensure that the current room statuses are updated in the system at all times
  • Registers lost and found in the register, hand over and follow-up with the security department
  • To report any unusual incidents, complaints, unauthorized persons in rooms and any sick or irregular behavior of guests or colleagues to the Housekeeping senior on duty
  • To update and maintained the daily mobile phone tracking sheet accurately
  • Ensure equipment’s in Housekeeping Office, including photocopier is working at all times with adequate supplies of paper, toner, and call maintenance engineers when required

    QUALIFICATIONS

    • Ability to stand for long periods of time.
    • Ability to lift 50 pounds individually and up to 100 pounds in a 2 person lift.
    • Minimum 6 months housekeeping/janitorial experience.
    • Energetic, highly motivated.
    • Highly organized with the ability to multitask in a fast paced environment.
    • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
    • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests.
    • A willingness to learn, develop and achieve new skills for personal and professional development.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

    You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

    • Posted October 17, 2024

    Autograph Collection/Courtyard by Marriott Hotel

    Fashion Forward Sensibilities in Calgary

    Experience the out of the ordinary Calgary Hotel where chic meets smart modernity at The Dorian. Warmly contemporary, layered with textured vibrancy and a touch of British whimsy, The Dorian Autograph Collection hotel offers a traveling experience unlike any other. Get a comfy night's rest in our guest rooms refined in an elegant European design featuring luxe bedding, free WiFi, mini-fridge, large screen TV and premium amenities. This downtown Calgary hotel's guiding interior design concept combines the fashion forward sensibilities of our muse Oscar Wilde and the evolution of Calgary as a city on the leading edge of a cultural and economic progression. Wilde’s sharp wit and gifted ability with words to surprise and humor influences the whimsical and playful discoveries peppered throughout the hotel.

    The Dorian consists of two hotels in one beautiful tower. The upper-portion Autograph blends modern luxury with British whimsy and local flavour, including Calgary’s first 27th floor lobby complete with resto-lounge and rooftop patio. The lower-portion Courtyard caters to sophisticated urban adventurers and business professionals seeking more for their travel dollars. More than anything, The Dorian is a hotel with a soul. One that cares about its community, and connecting guests with memorable, warm, and fun Calgary people and experiences.

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