Photo of Hotel Valencia Santana Row, San Jose, CA

Group Sales Coordinator

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

212 Room Hotel
Managed By Valencia Group
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Up to $900 RETENTION PROGRAM PAY, a robust MONTHLY BONUS PLAN and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community.
Compensation: $26 - $28/HR, Full-Time

JOB SUMMARY: Assist Sales Managers and Director of Sales and Marketing in all administrative functions

DUTIES & FUNCTIONS:

Essential:

Act as support to Director of Sales and Marketing/ Sales Managers/ Catering Managers/ Conference Services Managers

Job function includes administrative duties including but not limited to account management, maintaining files, prepare group billing/ deposits, and communication with other departments.

Prepare room blocks and group resumes, input rooming lists, sending proposals on need basis, confirmations, thank-you letters, etc.

Meet and greet group arrivals as needed.

Produce sales-related reports as needed.

Serve as liaison between customers and other hotel departments.

Perform other job-related duties as assigned.

Responsible for the administration of the Frequent Stay Program (when developed)

Assists on special projects as needed.

Must be flexible to work after hours and weekends occasionally.

Basics:

  • Maintain integrity of cost controls and proper maintenance of assets
  • Attend required meetings.
  • Keep work areas clean and organized.
  • Be extremely courteous to all customers and fellow employees.
  • Report unsafe conditions to your supervisor immediately.
  • Maintain hotel equipment in proper working conditions.
  • Any other duties assigned by your immediate supervisor.

Physical Requirements:

  • Sitting: Frequently. Standard office furniture
  • Standing/Walking: Occasionally. To transfer documents, files, memos to other parts of the hotel
  • Crouching: Occasionally. Place or retrieve items from floor or lower shelves.
  • Stooping: Frequently. To place or retrieve files.
  • Twisting: Frequently. Conversing with guests, working on computer
  • Handling: Frequently. Typing, computer keyboard, papers, files, phone
  • Grasping: Frequently. Opening doors and drawers.
  • Pushing/Pulling: Occasionally. 20 lbs. – chairs, file drawers, filing systems.
  • Lifting/Carrying: Occasionally. 10 lbs. – dockets, ledgers, binders, data, and small tools.

Working Environment:

  • Interior of hotel, in all areas of the hotel.
  • Exterior of hotel with exposure to weather conditions.
Posted October 17, 2024

Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

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