Photo of SpringHill Suites Chicago O'Hare, Chicago, IL

Housekeeping Supervisor

SpringHill Suites Chicago O'Hare

8101 West Higgins Road
Chicago, IL 60631

245 Room All Suite
Managed By First Hospitality
Compensation: 21.50, Temporary, Full-Time

What's in it for you...

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department.  Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.

What you'll be doing...

  • Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
  • Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
  • Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
  • Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
  • Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
  • Assists in training colleagues in proper safety techniques.
  • Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
  • Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
  • Assist in resolving issues as they arise to promote department stability.
  • Clean guest rooms when necessary
  • Complete additional tasks as assigned by management

Requirements...

  • Able to speak, read, write, and understand the primary language(s) used in the workplace
  • Able to stand, walk, reach, bend, stoop, and pivot frequently
  • Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
  • Experiences as a housekeeper or houseman preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Posted October 17, 2024

SpringHill Suites Chicago O'Hare

All-suite hotel near O'Hare with more comforts than home

The SpringHill Suites Chicago O'Hare is just minutes from O'Hare International Airport (ORD) and offers a convenient, complimentary 24-hour shuttle with pickup and drop off to O’Hare (bus/shuttle center door #2). Our shuttle will also take you the CTA public transportation to downtown Chicago where you can visit attractions like the McCormick Place, Field Museum, and Navy Pier. Just minutes from our doors you'll find the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theatre, Rivers Casino and Fashion Outlets of Chicago. Enjoy complimentary amenities like our full hot breakfast buffet, complimentary parking, free WiFi, indoor pool, and 24-hour fitness center. Our all-suite hotel offers spacious rooms that include a refrigerator and microwave. With 7,000 sq. ft. of meeting space and an Outback Steakhouse located on-site, planning your next meeting near O'Hare is easy. Our ideal location and excellent customer service are sure to make your stay amazing.

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