Assistant Director of Sales

Description

Hampton Inn Boston Seaport District  is looking for its next Assistant Director of Sales!

About Hampton Inn Boston Seaport:

Located in the bustling Seaport District, Hampton Inn Boston Seaport District offers contemporary accommodations and amenities. Our hotel is perfect for business travelers, tourists, and event organizers alike, providing exceptional service in a dynamic setting. Join our sales team and be a part of driving the success of this key Boston location.

Ideal Candidate:

We are seeking an experienced sales professional who is passionate about hospitality and ready to step into a leadership role. The ideal candidate will have strong sales, communication, and networking skills, along with experience managing high-value group segments and mentoring team members. If you're driven to make an impact and grow your career, this is the role for you.

Shift Pattern:

Full availability is required.

The Benefits:

Hilton is proud to have an award-winning workplace culture, ranking #1 Best Workplace by Great Place to Work & Fortune. We support the well-being of our team members with a comprehensive benefits package, which includes:

• Access to your pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Best-in-class paid time off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) with a 15% discount
• Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable.

What will I be doing?

Position Statement: As Assistant Director of Sales at Hampton Inn Boston Seaport, you will support the Director of Sales by managing key group segments, mentoring team members, and contributing to business strategies aimed at achieving the hotel's revenue and growth targets. You will also play a leadership role in developing commercial strategies and business processes to drive performance across all hotel revenue streams, including Rooms, Catering, and Events.

Position Summary:

• Manage and own a key vertical market for the hotel and contribute leadership support to the overall commercial strategies for the sales team.
• Support the performance improvement of the sales team by connecting strategy with business processes to drive revenue growth.
• Apply strong sales skills to create customer value, differentiate Hilton from the competition, and build long-term relationships with clients.
• Demonstrate mastery of the prospecting process, identifying new customers and developing call strategies to secure new business.
• Negotiate contracts and provide solutions that protect the financial goals of the hotel while meeting customer needs.

Strategy:

• Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy in partnership with the hotel’s commercial leadership team and regional sales, revenue, and marketing support.
• Actively engage with Hilton Worldwide Sales, Convention Bureau, and intermediaries to retain existing customers and secure new business for the hotel.
• Develop and execute plans for outside sales calls, industry tradeshows, and customer events.
• Develop and communicate monthly, quarterly, and annual business plans for a designated market.
• Maintain an up-to-date pipeline of business opportunities that align with short and long-term business objectives.
• Represent the hotel in sales interactions, including creating business proposals and executing contracts.
• Conduct site inspections for prospective and existing customers through expert storytelling, tailored to individual client needs.
• Stay informed about the competitive marketplace and industry trends within the hotel's geographic market.

Leadership:

• Lead segments of daily and weekly business review and sales strategy meetings.
• Collaborate with the Director of Sales and Marketing (DOSM) and Director of Sales (DOS) on commercial strategy plans, socializing and adapting plans as needed.
• Contribute to the development of sales strategies for site visits and customer engagements.
• Consistently conform to Hilton brand standards and corporate identity across all communication tools.
• Lead hotel and enterprise-level sales initiatives, such as America’s Week of Engagement and Sales Accelerators.
• Support sales team members during absences or when working remotely.
• Provide feedback for performance reviews of sales managers and support staff.
• Foster a culture aligned with Hilton’s DEI (Diversity, Equity, Inclusion) and ESG (Environmental, Social, Governance) enterprise goals.  #LI-AT3

Requirements

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Minimum Education: Bachelor's Degree preferred
• Minimum Years of Experience: Four (4) Years of Hotel Sales Experience with consistent track record of achieving annual production goals
• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes
• Highly professional presentations and oral and written communication skills

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Affiliation with professional organizations with a tie to the travel industry
• Full-service hotel experience 
• Proficiency in Delphi FDC    

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!