Calle 20-A #288
Merida,
Yucutan
97204
Mexico
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Our Hampton Inn by Hilton Merida hotel is within walking distance of Yucatan Siglo XXI Convention Center and convenient to the business district, making this an ideal hotel for corporate travelers. We offer free transportation within a 7 km radius, which includes the Dzibilchaltun archeological zone, the Merida Country Club and the city’s main universities. Take a tour of the historic center of Mérida. For the leisure traveler, shopping and entertainment are also nearby; with Galerias Mérida mall just 10 minutes away, and Jack Nicklaus Golf Academy and the Grand Mayan World Museum both just moments from the hotel.
Our Mérida, Yucatan, Mexico, hotel features modern decor and thoughtful amenities. Before you leave the hotel each day for business or sightseeing, visit the lobby for our free hot breakfast, which includes delicious freshly baked waffles, hot and cold items, juices and coffee. Refresh after a long day with a spa therapy in our treatment room. Maintain your exercise routine in the modern fitness center. Hold a meeting or social function with 3,000 sq. ft. of flexible space, which can be divided into eight separate rooms suitable for a variety of events.
Highlights