Photo of Hilton London Metropole, London, England, United Kingdom

Groups Conference & Events Executive

Hilton London Metropole

225 Edgware Road
London, England W2 1JU
United Kingdom

1,100 Room Hotel
Managed By Hilton
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Full-Time

Description

Time to invest in your career! 

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

Yearly Rate of £27,314.15 Free, healthyand high qualitymeals when on duty Grow your CareerPersonal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral ProgramDiscounted dental and health coverHigh street discounts: with Perks at Work Discounted car parkHoliday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Modern and inclusive Team Member’s areas Incentive after probation

What will I be doing?

  • Build strong relationships with customers to fully understand their needs
  • Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs
  • Attend pre & post conference client meetings
  • Ensure a successful client event by working together with the Front Office and Event Planning team
  • Participate in hotel promotional activities
  • Actualising C&E group revenue
  • Complete quality checks in line with company standards
  • Maintain a high level of product knowledge about the hotel and local area
  • Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.
  • Ensure the accurate administration of all bookings and related correspondence including billing details.

    What are we looking for?

  • Positive attitude and good communication skills
  • Confident telephone manner
  • Commitment to delivering an exceptional level of customer service
  • Great team spirit / Supportive and respectful with others
  • Excellent organisational and administration skills
  • Ability to work well under pressure
  • Intermediate knowledge of Microsoft Excel

    EVERY JOB MAKES THE STAY.

    At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

    We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

    Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

    • Posted November 5, 2024

    Hilton London Metropole

    Close to Hyde Park and Heathrow Express

    We're located in central London, less than a mile from Hyde Park and Paddington Station, with 15-minute access to Heathrow Airport LHR via the Heathrow Express. Our 1,100 bedrooms include a range of room types from suites to King Deluxe rooms with views of the London skyline. We offer four themed bars and restaurants, a gym, and an executive lounge.

    Our 1,100 rooms have stunning, contemporary features and modern touches. Choose a spacious suite or a room with a view. Live it up in the penthouse, which features a beautiful living space and access to the Executive Lounge.

    Wine and dine at our bars and restaurants between events or before exploring the city. We focus on sustainability and seasonality, with 90% of our ingredients sourced within 100 miles of the hotel.

    Modern comforts are at your fingertips. Break a sweat in our high-tech fitness center or flip through a newspaper in the Executive Lounge.

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