Photo of Desert Diamond Casinos, Tucson, AZ

Security Officer

Desert Diamond Casinos

7350 S Nogales Hwy
Tucson, AZ 85756

Gaming Company
Save
Tweet
LinkedIn
Full-Time

Position Summary

Under direct supervision of the Security Supervisor, responsible for the protection, safeguarding and security of the Tohono O’odham Gaming Enterprise (TOGE) assets, personnel, guests and visitors during their assigned shift.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  • Responsible for the protection of TOGE assets.
  • Responsible for all safety operations for the casino during the entire shift.
  • Prepares and submits reports as required, including patrol log.
  • Patrols the casino premises, hotel, entertainment venues, lobbies, corridors, bars, convention and parking areas.
  • Patrols the parking area to observe unauthorized persons and remove them from the area if necessary.
  • Confers with the on-duty Security Supervisor/Lead Security Officer on any detection of infringements or situations worthy of investigation.
  • Circulates amongst patrons to ensure them that you are there for their safety by being visible.
  • Cooperates with Law Enforcement Agencies in apprehending anyone involved in criminal activity.
  • May be assigned the additional duty as an Emergency Medical Technician (EMT) if    they meet the casino certification requirements.
  • Performs opening and closing procedures in the casino areas.
  • Provides information and directions to guests.
  • Provides first aide/CPR until advanced care arrives.
  • Ensures equipment is clean and in working order and that uniforms are clean and complete.
  • Ensures departmental daily records are accurate and maintained.
  • Ensures compliance with departmental standard operating procedural manuals and TOGE Policies & Procedures manual.
  • Ensure Compliance with all state, TOGE and Tohono O’odham Gaming Office Tribal Gaming Regulations.
  • Investigates all reports of accident and injury at the casino and makes findings known to the on-duty Security Supervisor/Lead Security Officer or Risk and Safety Manager for proper documentation.
  • Provides escorts for guests as needed.
  • Escorts personnel in and out of security areas.
  • Escorts money exchanges, fills, credits, jackpots to different areas within the casino.
  • Maintains good communication with co-workers and maintains a positive and professional work environment.
  • Contributes to a team effort and accomplishes related results as required.
  • May be assigned to work in the Security Dispatch Center at any time.
  • Performs outstanding internal and external guest service by interacting and assisting guests and co-workers.
  • Performs other duties as required.

    • Minimum Qualifications

    Education And Experience

    High School Diploma or GED, plus no arrests in the past year except minor traffic violations. Must have a valid Arizona Driver’s License with a clean driving record and be insurable (for driving). Six (6) months security experience preferred. Must be 18 years of age or older. No felony, theft, or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  • Knowledge of TOGE’s Internal Controls(IC’s) and Minimum Internal Control Standards (MICS).
  • Knowledge of safety operations and procedures, safety methods and practices, and public/guest service skills in a casino environment.
  • Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
  • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
  • Knowledge of basic computer and keyboarding skills.
  • Ability to communicate, read, and write clearly in basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
  • Ability to follow instructions in verbal and written format
  • Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
  • Ability to analyze situations and adopt appropriate courses of action.
  • Ability to exercise independent judgment.
  • Ability to work extended hours and various work schedules.
  • Ability to perform in a professional appearance and manner.
  • Ability to maintain a clean driving record.
  • Ability to use good judgment and foresight.
  • Ability to obtain and maintain CPR certification.

    Physical Demands

    While performing the duties of this job, the team member regularly is required to walk and stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to sit. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member occasionally is required to taste or smell. The team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. Must be able to pass a standard fitness test.

    Work Environment

    Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may also be required.

    • Posted October 7, 2024

    Desert Diamond Casinos

    Desert Diamond Casinos offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona. Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

    An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

    Our gaming properties include:

    Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.

    Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

    Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.

    You can get a job anywhere, but Desert Diamond Casinos offer you a career!

    Incredible Work Environment:

    We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.

    Corporate Culture: 

    Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.

    Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.

    Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.

    Why you’ll love working in Arizona:
    https://moving.tips/city-guides/reasons-to-move-to-arizona/

    Other Job Openings