Photo of TownePlace Suites Orlando Theme Parks/Lake Buena Vista, Orlando, FL

Night Auditor

TownePlace Suites Orlando Theme Parks/Lake Buena Vista

8040 Palm Parkway
Orlando, FL 32836

155 Room Extended Stay
Managed By HHM Hotels
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Full-Time

Opportunity:  Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into the BRAINS network.
  • Check guests in/out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 3, 2024

TownePlace Suites Orlando Theme Parks/Lake Buena Vista

Our Hotel

Conveniently located near the West Entrance of Disney Springs, and just minutes from top attractions including Walt Disney World Resort, the ESPN Wide World of Sports Complex, SeaWorld Orlando and Universal Orlando Resort, we put endless adventure a your fingertips! Our all-new hotel in Lake Buena Vista, FL is also just a short drive to Orlando International Airport and Orange County Convention Center so making it to meetings and flights on time has never been easier. After an adventure filled day, sit back and relax in spacious suites with fully-equipped kitchens, expansive dining bars and separate lounge areas, plus thoughtful features to help you stay productive like flexible work desks and fast, free Wi-Fi. In the morning, wake up to hearty favorites at our complimentary breakfast, then meet your fitness goals at the gym or unwind and grab a drink at our resort-style pool with a tiki bar!