Analyst, Email Mobile Marketing

Description

***This role is based at one of our corporate offices in Dallas, TX; Glasgow, UK***

This is your chance to be part of a Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, unique customer experiences, and partnerships. As an Analyst, Email Mobile Marketing, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Email Mobile Marketing team reporting to Manager, Email Mobile Marketing, you will work on projects including creating and delivering personalized customer-centric communications and generate engagement through our multi-channel campaign.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Requirements

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Build, segment, target, track, test, and deploy personalized campaigns using our email service provider (ESP), Braze.
• Develop and utilize HTML/CSS and email marketing best practices to create and code templates and interactive experiences for email.
• Support the creative solution improvement of design, process, or technical challenges related to email and mobile projects.
• Communicate detailed technical concepts to technical and non-technical audiences.
• Drive improvements across the team (tech papers, case studies, Knowledgebase share sessions).
• Manage projects, focusing on proactive problem prevention, identification, and resolution.

How you will collaborate with others:

• Develop strong collaborative partnerships with outside vendors, internal constituents, and other departments, to support and ensure goals remain aligned.

What projects you will take ownership of: 

• Execute the directives of our mission, goals, and objectives, as well as demonstrate the ability to work in a group dynamic.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• One (1) year of professional work experience
• Proficient in at least two of the following languages: HTML, CSS, Liquid
• Ability to build, segment, target, track, test, and deploy personalized campaigns using our email service provider (ESP), Braze.
• Experience with email editing software (Adobe Photoshop, Dreamweaver, Figma, etc.)
• Beneficial working knowledge of GIT (SourceTree), Postman, and JIRA.
• Knowledge of Excel and PowerPoint
• Knowledge or experience in mobile marketing, offering an advantage in reaching and engaging customers.

It would be useful if you have:

• BA/BS Bachelor's Degree or comparable technical field, or work experience that demonstrates comparable technical abilities
• Familiarity with JavaScript, SQL, or Python

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.