Administrative Assistant

Description

The administrative assistant provides the Team with administrative support, including maintaining the department's property management system, filing answering telephones, taking messages, maintaining appointment calendar, preparing reports, liaising with contractors/ service providers, demonstrate efficient customer service and other general office duties.

What will I be doing?

The administrative assistant provides the Team with administrative support, including maintaining the department's property management system, filing answering telephones, taking messages, maintaining appointment calendar, preparing reports, liaising with contractors/ service providers, demonstrate efficient customer service and other general office duties. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Opens incoming mail, dates stamps and distributes accordingly
• Sends outgoing mail, both interoffice and outside of the hotel
• Prepares and types correspondence and fairly complex numerical/financial reports, as directed by management
• Duplicates, copies and distributes and mails material for the department/office
• Orders and maintains office supplies and equipment
• Maintains files / records and equipment in an orderly and professional manner
• Assist with updating the computerize system with critical data for the day-to-day operation 
• Assist with assigning work orders for the department
• Uses the property's email system and maintains their email box, as is policy
• Appropriate business use of telephone and voice email system
• Greets internal and external customers in a friendly and professional manner
• Coordinate and participate in meetings, record minutes
• Maintain an up-to-date file on the status of licenses and contracts

Requirements

What are we looking for?

An Administrative Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Excellent verbal and written communication skills
• Excellent administration skills  
• Computer literacy - proficiency/certification in Microsoft Word, Outlook, Power Point and Excel 
• At least one to three years' experience in a similar capacity
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous administrative experience in a fast-paced environment
• Previous experience working with computerized property management systems / programs

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!