Seaside Boulevard corner Coral Way
Mall of Asia Complex
Pasay City,
1300
Philippines
A Guest Relations Specialist directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
What will I be doing?
As Guest Relations Specialist, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Specialist is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Guest Relations Specialist serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Our hotel sits atop the S Maison retail complex on the edge of Manila Bay with a direct link to Mall of Asia. The building's architecture is inspired by the yachts that coast the bay. We offer a stylish spa, rooftop pool, and five restaurants. Ninoy Aquino International Airport is 15 minutes away.
Get stunning views of Manila Bay from a high-floor room adorned with earthy tones. Every room comes with a spacious bathroom, high-quality linens, and a personal tablet that controls the lights and room temperature.
Dine with us every day during your stay. Choose from sophisticated Chinese dishes, Mediterranean delights, and freshly baked pastries. Our pool bar is the perfect place to unwind with a fresh juice or cocktail.
Our flexible venues offer ample room for celebrations, meetings, and conferences. Take advantage of our buffet packages and personal concierge to help with your every need.