General Manager

Description

The Brand - Hampton by Hilton

Hampton by Hilton is the industry’s leading upper-midscale brand. Every Hampton Inn is committed to the 100% Hampton Guarantee, providing an exceptional guest experience and consistent, high-quality accommodations and amenities.

The Opportunity

Are you an established General Manager with a strong commercial background, with a passion for delivering exceptional guest experiences? Hampton by Hilton Minsk is seeking a motivated and talented Hotel General Manager to lead our team and ensure the smooth operation and success of our property.

The Property

The Hampton by Hilton Minsk is a 120-room hotel, right next to the main train station, and 10 minutes' walk from the metro. Stolitsa shopping center, beneath Independence Square, is less than a kilometer from us. The hotel has a restaurant offering warm breakfast and a 24-hour bar as well as a fitness center.

The Role

This exciting General Manager position will be responsible for managing the hotel, Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.  

What will you be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage and lead the hotel operation
• Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded
• Lead in all key property issues including capital projects, customer service, and refurbishment
• Ensure all decisions are made in the best interest of the hotel and Hilton
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values
• Lead in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

Requirements

What are we looking for?

The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, Guest Experience, Team Member engagement and display Hamptonality.

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• An Established General Manager, preferably with Hilton experience and/or GM Experience in a similar type of hotel with strong commercial background. 
• A hands-on leader, supporting the operations as required. 
• Strong ability to collaborate and foster networks and relationships, with owners, corporates and leisure partners – you must be highly visible. 
• Deliver innovative commercial opportunities with experience in increasing profitability.
• Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values
• Exceptional stakeholder/owner relations experience
• Ability to show resilience, judgement and leadership
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
• In-depth knowledge of the hotel/leisure/service sector
• Degree or diploma in Hotel Management or equivalent
• Fluency in Russian and English language mandatory.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefitssuch as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environmentfor all. Check out the Hilton Careers blog and Instagramto learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.