Photo of Arizona Grand Resort & Spa, Phoenix, AZ

Oasis Assistant Recreation Manager

Arizona Grand Resort & Spa

8000 S. Arizona Grand Parkway
Phoenix, AZ 85044

744 Room Resort
Managed By Marc & Rose Hospitality

Competitive Hourly Wage, Medical/Dental/Vision Insurance, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon!

Full-Time

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Summary of Position:

The Oasis Assistant Recreation Manager is responsible for overseeing all lifeguard hiring, training, and safety and guest activity programs. Must maintain administrative organization and control labor. In addition, the Oasis Assistant Recreation Manager must attend special functions that are held at the Oasis during holidays throughout the year, attend special private events at the Oasis and assist in F&B operations when needed.

Essential Functions:

On a daily basis oversee all lifeguard duties, safety programs and safety audits.

 Properly document all safety programs and audits.

 Maintain safety levels set forth by Starfish aquatics and other guiding factors.

 Help train all new hire lifeguards and ensure they are fit for the position by conducting new hire guard training and overseeing monthly in service training.

 Be on the floor with the guards, and food and beverage staff, when working, to ensure that all Resort standards are being met.

 Assist other Oasis Managers with special programs throughout the season to promote a fun and safe experience at the Oasis. i.e., 4th of July guest activities like dance contests, special movies, etc.

 Assist in food and beverage operation in the absence of the Oasis Operations Manager and/or Oasis Food & Beverage Manager.

 Maintain logs and records of certification and ensure that all staff meets the requirements set forth by the Oasis Operations Manager and company Risk Manager.

 Manage and direct head guards, recreation trainer, with the Managers assistance and guidance

 Assist Human Resources with the recruitment and hiring of lifeguards.

 Assist Oasis Operations Manager with tasks and activities while keeping labor in line with budget.

 On a regular basis (monthly), hold departmental meetings and attend resort meetings on a weekly basis as needed.

 Explain and implement the resort service standards to ensure that they are understood and ensure that everyone is living up to the resort’s expectations.

 Ensure that StarGuard (or equivalent assessment provider) evaluations must always have at least a “4 star” rating.

 Perform Lifeguard, Lead Lifeguard and any other positions’ responsibilities, as necessary.

 Coordinate and implement Safety Audit schedule with Oasis Operations Manager throughout the season.

 Be able available to work nights holidays and weekends.

 Be flexible and knowledgeable in all areas of the Oasis Recreation/Food & Beverage program so one can perform those duties without question if needed.

 Comply with the Arizona Grand Resort HEARTfelt culture (Vision, Values & Standards) of conduct as set forth in the resort communications.

 Any other tasks as assigned by the Oasis Manager and/or the General Manager.

Qualifications:

Education: High School diploma or graduation equivalent. Bachelor Degree Preferred.

Experience: Prior lifeguard experience /public or private

Certificates or Licenses: Lifeguard Trainer Certification, Maricopa County Food Service Worker

Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

 Clerical/Organizational skills

 Starfish Aquatics Lifeguard Trainer

 Strong Aquatics/safety background

 Excellent customer service and communication skills

 Ability to work effectively with a variety of people

 Ability to stand for long periods of time, assisting guests

 Ability to work outside in all weather conditions

 Ability to memorize and perform Resort Standards

Personal Characteristics:

 Behaves ethically

 Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language

 Professional Appearance: Exhibits an appearance appropriate for our resort, specific grooming standards are available for review in Human Resources.

Posted October 1, 2024

Arizona Grand Resort & Spa

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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