350 First Avenue NE
Cedar Rapids,
IA
52401
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
The ideal candidate would be someone with customer serivce experience, willingness to learn, and who is able to multitask.
What will I be doing?
You would be responsible for performing the following tasks to the highest standards:
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
*Please note, benefits may vary depending on the classification and union status of the position.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Our downtown hotel is connected to the Alliant Energy PowerHouse, home to Cedar Rapids conventions and events. We're two blocks from Cedar Rapids Museum of Art and Paramount Theatre. Start your stay with our signature warm chocolate chip cookie, and enjoy our top-floor restaurant, indoor pool, and 24-hour fitness center.