Photo of Hyatt Regency Birmingham - The Wynfrey Hotel, Birmingham, AL

Front Desk Agent

Hyatt Regency Birmingham - The Wynfrey Hotel

1000 Riverchase Galleria
Birmingham, AL 35244

329 Room Hotel
Managed By Hospitality Ventures Management Group
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Excellent opportunity to "WOW" guests!
Compensation: $16.00, Full-Time, Flexible including weekends

Who this job will appeal to

A team player with a great with a smile and who absolutely LOVES people!

What you will be doing

You will help to create a an Excellent  and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk , hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

One to three months in related experience and/or training. 

Previous customer service experience.

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. 

Posted September 30, 2024

Hyatt Regency Birmingham - The Wynfrey Hotel

Our Hotel

Our hotel is chic, upscale, and blends traditional Southern hospitality with all the modern conveniences of home. Located in the heart of Hoover, Alabama, the hotel is attached to the Riverchase Galleria Mall. As an associate, you will appreciate the beautiful modern work setting, bright surroundings, and excellent culture.

Our Guests Love

Number of Rooms: 335
Event Space Square Footage: 32,000
Dining: Merk's Tavern & Kitchen, room service
Amenities: Valet parking, fitness center, guest access to Riverchase Country Club, outdoor pool, sauna, Regency Club Lounge, pet-friendly, concierge
Points of Interest: Riverchase Galleria Mall, Riverchase Country Club

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food & Beverage Discounts and Perks

Careers at HVMG

HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.

We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.

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