Photo of Grand Wailea, A Waldorf Astoria Resort, Wailea, HI

Pool Attendant

Grand Wailea, A Waldorf Astoria Resort

3850 Wailea Alanui Drive
Wailea, HI 96753

737 Room Resort
Managed By Hilton
Save this job
Full-Time

Description

Join today for a $1000 new hire sign-on bonus!

You will be given one-time special payment of $1000 (less applicable taxes). 33% of the incentive will be paid after a 3-month tenure, 33% of the incentive will be paid after a 6-month tenure, and the remaining 34% will be paid out after a 12-month tenure.

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Pool Attendant to join the Recreation Team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

  • Classification: Full-Time
  • Shift: Various – must have availability to work weekends, weekdays, and holidays.

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What will I be doing?

As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
  • Clean the pool area including, but not limited to, furniture, tables, decks, cabanas, casabellas and televisions. 
  • Collect and replenish pool towels and monitor inventory to minimize loss
  • Maintain equipment including, but not limited to, umbrellas, pool toys, pool chaise lounges and tables, beach chaise lounges and tables. etc.
  • Maintain proper slide usage and adhere to all safety guidelines for guests' safety and ensure exclusivity to Grand Wailea Resort guests' only.
  • Maintain constant surveillance of guests in and around pool decks to ensure guests have a memorable experience. 
  • Assist guests in setting up beach lounge chairs and umbrellas maintaining the guidelines for beach public access.
  • Monitor use of the facility and address and/or report potential hazards
  • Respond to guest inquiries and service issues in a timely, friendly and efficient manner
  • Perform general Recreation duties, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)  
  • Go Hilton travel discount program 
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Pay Range: The hourly rate is $25.09 per hour and is based on applicable and specialized experience and location.

Posted November 13, 2024

Grand Wailea, A Waldorf Astoria Resort

ISLAND OASIS ALONG THE COAST OF MAUI

Discover a retreat shaped by nature and culture at Grand Wailea. Fronted by Wailea Beach and surrounded by 40 acres of lush tropical landscape, our newly enhanced resort features redesigned accommodations, award-winning cuisine, Hawaiʻi’s largest private art collection, healing spa treatments and more.