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Senior Director, Strategy

Hilton

7930 Jones Branch Drive, Suite 1100
McLean, VA 22102

Corporate Office
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Full-Time

Description

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of the next-generation Strategy, Insights, and Analytics team of internal consultants to all teams across Hilton! The team ensures that Hilton’s strategies, products, and experiences are informed by analytics and customer insights combining technical talent with industry expertise to guide progress towards Hilton’s goals.

What will I be doing?

As a Senior Director of Strategy, you will support the brands and commercial teams with the steadfast goal of strengthening and growing the Hilton portfolio. On the Strategy & Brand Innovation team, reporting to the VP, you will manage strategic analyses and projects, oversee a team focused on strategy development, and deliver business cases, presentations, and projects focused on bringing new products and services to market at scale.

Your responsibilities will also include:

  • Evaluate business opportunities through desktop research and market analysis, financial evaluation, and fit with Hilton. 
  • Analyze macro-trends, competitor movement, and white space against customer and owner insights, alignment with organizational priorities, and Hilton’s right to win. 
  • Develop long-term commercial and brand strategy inclusive of key organization objectives that reflect the viewpoint of a variety of stakeholders and present the analysis and findings through a logical, succinct, and compelling narrative. 
  • Build a formulaic and repeatable process of defining and sequencing workstreams, setting project timelines, and holding teams accountable to meeting objective deliverables.

How you will collaborate with others:

  • Collaborate within the Hilton matrix to lead, influence, and execute activities that elevate and enhance Hilton’s brand globally.
  • Lead working teams through discovery to find solutions, drive guest satisfaction, and enhance profitability for Hilton and our owners. 

What initiatives you will take ownership of:

  • Manage cross-functional working teams to ensure collaboration and facilitate world-class quality output.
  • Develop team members to continually hone their skill sets and evolve their capabilities. 
  • Ensure successful adoption downstream with tools to measure and create accountability within the organization. 

Requirements

What are we looking for?

Success will demonstrate itself through the following attributes and skills:

  • Expertise in storytelling and building effective business cases
  • Accountability: ownership of projects, results, and recommendations.
  • Thought leadership: forward-thinking mentality with the ability to collaborate while advocating for new ideas.
  • Influencing: building trust and persuading others using data, research, and expertise.
  • Coaching: a strong passion for team member development and culture building.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Twelve (12) years of professional experience
  • Experience in a global matrixed organization relating to hospitality, corporate strategy, or innovation.
  • Four (4) years of experience leading strategic, multi-functional projects.
  • Four (4) years of experience leading and developing team members.
  • Four (4) years of experience using analytical and financial processes to drive decisions.
  • Travel up to 15%.

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

  • MA/MBA Degree or equivalent on-the-job experience
  • Ten (10) years of experience in hospitality, corporate strategy, or innovation
  • Five (5) years of experience supervising cross-functional teams.
  • Five (5) years of project management experience

What is it like working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to our benefits such as the Go Hilton travel program, employee stock purchase program, and paid time off including parental leave.

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Posted September 26, 2024

Hilton

About Hilton

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.

We’re always on the lookout for executives, management, hotel operations, call center/reservationists, and students and graduates interested in joining any of the Hilton brands:

  • Hilton Hotels & Resorts
  • Waldorf Astoria Hotels & Resorts
  • Conrad Hotels & Resorts
  • Canopy by Hilton
  • Curio – A Collection by Hilton
  • Doubletree by Hilton
  • Embassy Suites by Hilton
  • Hilton Garden Inn
  • Hampton by Hilton
  • Homewood Suites by Hilton
  • Home2 Suites by Hilton
  • Hilton Grand Vacations
  • Tru by Hilton
  • Tapestry Collection by Hilton

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Team Member.