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House Attendant

Springhill Suites Mystic Waterford

401 North Frontage Road
Waterford, CT 06385

80 Room All Suite
Managed By HHM Hotels
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Compensation: $16.00 to $17.50 per hour, Full-Time

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus
  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted October 25, 2024

Springhill Suites Mystic Waterford

Welcome To Springhill Suites Mystic Waterford

Experience the charm of Mystic at our family-friendly hotel

The SpringHill Suites by Marriott Mystic Waterford CT is a refreshing balance of space and design for travelers to the Mystic and New London, Connecticut area. We are located in the heart of Mystic Country near I-95 and all Mystic attractions. Enjoy your day at Mystic Aquarium, shop Olde Mistick Village or visit New London's Historic Waterfront. Experience the excitement of nearby Mohegan Sun and Foxwoods casinos. Patriotism abounds at the nearby USS Nautilus Museum & US Coast Guard Academy. When you're ready to relax, this refreshed Mystic all-suite hotel offers flat screen HDTVs & stylish, inspiring spaces for connecting, unwinding and sleeping. We feature free high-speed Wi-Fi. Enjoy our complimentary hot breakfast buffet or visit our always-open Market for snacks & beverages. Stay healthy in our fitness room. Whether traveling to the Mystic area for business or pleasure, the SpringHill Suites Mystic Waterford has everything you need for the perfect CT hotel stay.

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