Photo of Courtyard by Marriott Ithaca Airport/University, Ithaca, NY

House Attendant

Courtyard by Marriott Ithaca Airport/University

29 Thornwood Drive
Ithaca, NY 14850

106 Room Hotel
Managed By HHM Hotels
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Compensation: $15.00 to $15.50 per hour, Full-Time

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus
  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 22, 2024

Courtyard by Marriott Ithaca Airport/University

WELCOME TO COURTYARD ITHACA AIRPORT/UNIVERSITY!

Enjoy a new level of comfort when you visit Courtyard Ithaca Airport/University. Modern hotel amenities make your stay in Ithaca, NY, a productive one. Cornell University, The Shops at Ithaca Mall, Ithaca Tompkins Regional Airport and Finger Lakes Wine Country are all found minutes from our hotel. 

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