Corporate Training & Development Manager
B.F. Saul Company Hospitality Group
7501 Wisconsin Avenue
Suite 1500
Bethesda,
MD
20814
- Training Administration: Analyzes quality issues, identifies training needs and ensures implementation to improve results. Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness by ensuring on-the-job performance. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Monitor all departmental training programs and assist departmental leaders in executing job skills checklists and utilizing brand service toolkit training.
- Facilitation: Track, input, maintain and audit all individual team member training records to ensure full compliance with established corporate standards. Develop an annual training calendar and compile periodic reports (i.e. monthly, quarterly, etc.) of training activity.
- Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear communication. Promotes collaboration and positive, professional work environment. Assist with Human Resources functions, as needed. Adheres to B. F. Saul Company Hospitality Group Standard Operating Procedures.
- Communication Skills: Help present information to small and large groups of employees. Related skills like active listening, negotiation and writing to implement strategies that effectively meet employee and organizational needs.
- Systems Knowledge: Proficient in different programs and software to perform duties, such as MS Teams, PowerPoint, Project, Publisher, Visual Basic and Adobe Illustrator to create instructional materials, schedule employees and organize their daily responsibilities.
- Education: A bachelor’s degree in fields such as human resources, business, education, organizational development, or equivalent experience preferred.
- Experience/Knowledge/Skills/Abilities: 2+ years of Human Resource experience preferred. Strong preference for experience in the hospitality or service industry. Must have strong organizational & communication skills, and a professional presence.
- A minimum of 2 years' experience in training and development management background is preferred.
- Relevant work experience in management, teaching, human resources, or training and development.
- Excellent facilitation skills, organizational traits, and a strategic mindset are of the utmost importance. Ability and flexibility to work in a fast paced, high pressure/volume environment along with high visibility/exposure is highly desirable.
- Excellent written, verbal and interpersonal communication skills.
- Superb track record in developing and executing successful training programs.
- Critical thinker with innovative problem-solving skills.
- Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
- Well-Being Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation Policy
- Weekly Pay
- Long Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Our Big 3 Mission Statement Leaders of the Month/Year
- Annual Performance Appraisals and Wage Increase Opportunities
- Annual Team Member Banquets
- Annual Team Member Engagement Survey
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
B.F. Saul Company Hospitality Group
At B. F. Saul Company Hospitality Group, we understand that the success of our company is a direct result of the dedicated efforts of our hard-working team members. 1,100 hospitality professionals strong and growing, our team members are the perfect example of what happens when pride, passion and drive come together to form One Team!
Unlike some of our competitors in the industry who refer to their properties as their ‘assets', at B. F. Saul Company Hospitality Group, we operate our hotels under the guiding principle that our team members are always our number one asset and as much of a priority as our guests!
In addition to attracting and retaining top talent, we pride ourselves on fostering a positive atmosphere, where team members find satisfaction, feel empowered to make decisions, are given the tools and resources needed to be successful in their role(s), while continuously encouraging and motivating them towards personal and professional growth and development.
Who are we looking for?
We are looking for experienced professionals who want to make a difference, develop and inspire others, drive innovative ideas and deliver results. We always strive to work together to achieve our Mission Statement by instilling our One Team! values of Collaboration, Communication, Respect, Fun & Encouragement, Adapt & Change and Success.
